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Sign-up help

Everything and anything you need to know about getting started with Power of Texas.

Commonly asked questions
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We’re excited to welcome you to the Power of Texas family! Find a plan that works for you here or give us a call at 888.500.8348. We’re here Monday – Friday 8am–7pm and Saturday 10am–2pm CST.
Power of Texas  enrollments are processed immediately – and service begins approximately three (3) business days after enrollments are approved. Power of Texas  offers both Special Meter Read enrollments (where your service can begin on a specific date) and Priority Move-Ins (where your service can begin sooner than the three (3) business days).
See our rates for your area here. Just type in your zip code and you’ll be taken to all our available plans.

Depending on your credit history and ability to pay on time, a deposit may be needed. If you’d rather us not perform a credit check, we will ask for a deposit. Waivers for deposits are offered in these circumstances:

  • Victim of family violence
  • Over the age of 65
  • Low-income

We’ll prompt you during your enrollment if a deposit is due and next steps.

 
There are 5 main TDUs (Transmission Distribution Utility) in Texas. They control the poles and wires used to get electricity to your home and are responsible for all associated maintenance. This includes outages happening due to line damage. They are also responsible for the meter at your house that measures your consumption. A list of TDUs is below:
  1. CenterPoint (CNP)
  2. Oncor (ONC)
  3. Texas New Mexico Power (TNMP)
  4. AEP North (AEPN)
  5. AEP Central (AEPC)
Your TDU company charges a fee for maintaining the poles and wires that transport the electricity to your home. We pass that charge directly through to you on the bill with no mark up. The PUC (Public Utility Commission) has approved the charge and the formula used to derive the charge. You are only charged for your usage. The charge includes a flat monthly fee plus an amount multiplied by your kWh.
We are proud to offer green plans. All our Refresh plans are 100% renewable and great for customers with a desire to give back to the planet.
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